HC Five Star Ltd

Effective Date: 01/04/2021

HC Five Star Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our hockey academy, including through our website, programmes, events, and services.

HC Five Star Ltd is a hockey academy providing coaching, training programmes, camps, events, and related services.

Data Controller:
HC Five Star Ltd
c/o Stowe School, MK18 5EH
Email: info@hcfivestar.com
Phone: 07795219524

We may collect and process the following types of personal data:

• Name
   
• Date of birth
   
• Address
   
• Email address
   
• Telephone number
   

• Hockey experience and performance information
   
• Team, position, and training records
   
• Attendance records
   

(Where the participant is under 18)

• Name
   
• Contact details
   
• Relationship to the participant
   

• Medical conditions or allergies
   
• Emergency contact details
   

We use personal data for the following purposes:

• To register players and manage academy provisions
   
• To communicate with players, parents, and guardians
   
• To ensure player safety and wellbeing
   
• To manage payments, bookings, and administration
   
• To improve our coaching services and programmes
   
• To comply with legal and regulatory obligations
   

We process personal data under one or more of the following legal bases:

• Consent – where you have given clear permission
   
• Contract – where processing is necessary for participation in our services
   
• Legal obligation – where required by law
   
• Legitimate interests – to operate and improve our academy safely and effectively
   

We take the protection of children’s personal data seriously.
Where participants are under 18, personal data is collected with the consent of a parent or legal guardian and used only for academy-related purposes.

We do not sell personal data.
We may share data only when necessary with:

• Coaches and staff within HC Five Star Ltd
   
• Medical professionals in the event of an emergency
   
• Governing bodies or authorities where legally required
   

All third parties are required to handle data securely and lawfully.

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

Data is stored securely and only accessible to authorised personnel.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, safeguarding, and accounting requirements.

Under UK GDPR, you have the right to:

• Access your personal data
   
• Request correction of inaccurate data
   
• Request deletion of your data
   
• Restrict or object to processing
   
• Withdraw consent at any time
   
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

To exercise your rights, please contact us using the details above.

Our website may use cookies to improve user experience and analyse website performance. You can control cookie settings through your browser.

We may update this Privacy Policy from time to time. Any changes will be posted on our website and become effective upon publication.

If you have any questions about this Privacy Policy or how your data is handled, please contact:

HC Five Star Ltd
Email: info@hcfivestar.com